Gain the power of

Digital Site Survey

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When do you need Digital Site Survey?

When you need to gain better insights before sending a field service technician.

Don't waste time and send prepared field service technicians to your customer.

Minimise poor claim or service registration with the clear information you need.

Your customer description or pictures of their issue or claim are not clear.

Natural disasters like storms & floods can prevent your experts from travelling to the location. No longer the case.

Cannot travel to location site but you need more information?

Automate processes with quick to deploy solutions and fast-track your customer journey.

When you need a simple to use and quick to deploy solution to offer remote services.

See what your customer sees - without being on site.

Make high-quality pictures

Confirm location with accurate GPS localisation

Collect the necessary documentation

Video record the situation on site

Quick and reliable response to customer requests

Are you interested to see how?

Schedule a free consult

The power of Digital Site Surveying

Guide on-site via video connections

One simple-to-use solution for both

you and your customer

Reduce Claim Registration time by 75%, processing by 50%.

Instantly see what your customer sees

See what your customer sees - especially when their description or pictures are not clear. Get their service request registered quickly.

Whether via video, whatsapp or webapp - your customer chooses how they want to handle their claim and communicate with you.

Offer your customer options

Your and your agents are in control and so you collect the right pictures, video recordings or other evidence you need for your use cases.

Get the right evidence

Solid solution for top leaders

Why waste time without Digital Site Survey?

Test it now

Whatsapp process automation

Learn more about how to automate processes using whatsapp communication channel.

3 tools in 1 solution

Offline photo application

Read how to support customers upload relevant photos to support their service request or claim.

Video In Person

Discover the power of the Video In Person platform

Why purchase different tools from different vendors when you can have it all in one solution?

The results

35% more claims and service requests handled annually

50% faster claims and service requests processing

35% increase in Customer Satisfaction Scoring (CSS)

Reduce customer churn

Reduce operational costs by thousands of euros monthly

Client Testimonials

Oskar Jedynasty

Director, Ergo Hestia

Since we started using the video solution we have seen a growth in the number of claims handled remotely. Compared to the previous solution we experienced around 50% increase in video claims and inspections handled.

Yameo has recommended upgrading our platform with a newer and more robust engine that’s also more flexible and scalable. This is particularly important for us, especially when the COVID-19 pandemic has hit the whole world. We’ve also had to scale up our remote business settings.

VP Service Division Claims & Expertise, DEKRA

Christian Ritter

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